Cruise & ferries

The interior never gets a day off

The textiles have to look good every day, for years between dock periods. We specialise in interior protection for ships: 49 vessels delivered for 18 shipping lines since 1995.

Interior protection for ships: lounge on board a cruise ship
Shipping companies we work with
Viking NCL Royal Caribbean DFDS Stena Line Color Line Go Nordic Attica Viking NCL Royal Caribbean DFDS Stena Line Color Line Go Nordic Attica
 
49
Vessels delivered
 
18
Shipping lines
 
5
BREEAM countries
 
1995
Norwegian manufacturer since
Three roles, three needs

Who are you?

On board — hotel director, housekeeping and technical operations

You're the ones who see the wear first, and who have to explain it when a guest complains. The lobby sofa with a dark shadow on the armrest. The carpet in the atrium where the walking lines are more visible than they should be. The bar where the bar stool never quite comes clean again. That's your reality, and you rarely have the time or the tools to fix it permanently during daily operations.

01
Food and drink spills in the restaurant and buffet especially on buffet ships, where guests move around with plate and glass in hand. Wine, coffee, sauce, butter.
02
Hair grease and sun cream on lobby and lounge sofas on cruise ships in particular, where guests walk straight from the deck to the lobby and sit down on white upholstery.
03
Wet outerwear and footwear on ferries Norwegian coastal ferries in winter especially. Salt, sand and slush are carried onto carpets and seat covers with every single departure.
04
UV damage to textiles by windows and decks sun fading and colour loss where the daylight hits.
05
Odour from moisture and spills that have soaked in especially in carpets and upholstery in public areas. Surface cleaning doesn't remove what sits at the base of the fibres.
06
Barely any time between turnarounds on ferries with a tight schedule, the maintenance window is measured in minutes, not hours.

What we do for you

We plan the work around the ship's actual operation, not the other way round.

In practice, that means:

  • On board during scheduled sailings, during crossings or in port between calls
  • We move nothing without clearing it with you first
  • The crew is trained in daily stain handling
  • Experience with how different ship types operate
We understand your reality

You don't sell the crossing, you sell the days on board

And the interior never gets a day off.

The passenger could have flown, but chose the ship because the journey is the experience — the restaurant, the lounge, the cabin, the hours between ports. Everything the passenger sees and touches in those days is the product.

A worn seat in a lounge isn't a detail on board. It's a review.

Impregnation of a lounge ottoman at sunset
The problem

Dock time is the most expensive time you have

A hotel can close a floor. A cinema can close an auditorium. A ship can go into dock — but it costs more per day than anything else in the operation, and between dock periods thousands of guests on board expect an interior that looks the way it should, every single day.

That is why everything that can be done in service, is done in service.

01
Continuous use without pauses the seats, sofas and carpets are in use 24/7.
02
Rarely in dock typically every 2–5 years. Between dockings, everything has to hold.
03
Salt air, condensation and UV the marine climate is harder on textiles than land. Salt, mould and sun fading.
04
International operations the treatment has to work in any climate, and documentation must be ready for inspection worldwide.
05
The crew has to manage it daily stains happen between our visits. The crew needs simple, safe methods.
Modern hotel lobby with soft furnishings Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects
The solution

Impregnation and deep cleaning, interior protection for ships

Impregnation of sofas and carpets: water droplets beading on treated textile
Textile protection

Protection from day one

Invisible, molecular protection around every fibre. Liquid, grease and dirt bead off instead of soaking in. Withstands salt air, condensation and UV. Lasts up to 5 years.

Read more
  • PFAS-free and water-based
  • Doesn't affect flame-retardant properties
  • Documentation for classification societies and insurers
Carpet cleaning and deep cleaning: technician deep cleaning a carpet
Deep cleaning

Restoration without dock time

We come on board and reset the interiors during operation. Fibres are opened, salt and grease wash out, colours are refreshed. Best followed by re-impregnation.

Read more
  • We work during crossings or in port
  • Ready for use again after 4–6 hours, often within the same shift
  • No new deep clean needed for around three to five years after impregnation
Restoration instead of replacement
UpCycle®

Restoration instead of replacement

Furniture too worn for deep cleaning and too good to discard, we restore. It comes back with fresh colours and a near-new look.

Read more
  • The furniture that is neither new nor broken
  • Back to the same customer or on to a new one
  • Extends the lifetime instead of replacing
  • Send us a photo and we will assess the piece
UpCycle®

Our most comprehensive form of restoration

On several vessels we have delivered UpCycle®, restoration cleaning for interiors otherwise judged "finished".

As long as the textile surface is intact, we bring the interior back instead of replacing it. For a shipping line planning a refit, that is the difference between an interior line item and a maintenance line item.

VIDEO

See it on video

This is what the cleaning and impregnation look like in practice — three short clips from technicians on the job.

Carpet cleaning

Before and after treatment

Upholstery cleaning

Thorough deep cleaning

Impregnation

Protection that lasts

Why us

A field we've made our speciality

Maritime interiors are one of our specialist areas: 49 vessels delivered for 18 shipping lines over thirty years. The technicians who deliver interior protection for ships are certified to IICRC and WoolSafe standards, and you can read more about our textile protection and deep cleaning services.

Certifications and documentation

Read more about our certifications
WoolSafe Approved Service Provider
WoolSafe Service Provider Certified as an applicator — not just approved as a seller. Important on cruise ships with global classification societies.
BREEAM Exemplary
BREEAM Exemplary, verified by Eurofins Applies to WB and SB. Documented very low VOC emissions, valid in five countries (NOR, SE, UK, NL, INT).
PFAS-free No per- or polyfluorinated substances. Eurofins verified.
IICRC Certified
IICRC-certified Internationally recognised professional certification for cleaning and restoration.
International delivery capacity Our own technicians in the Nordics and Europe, certified partners in the Middle East and Asia. Same products, same procedures and same documentation template everywhere.
Doesn't affect flame-retardant properties Treated and untreated fabric have been tested against each other and achieve the same fire classification. 12 fire tests passed across aviation, rail and marine.
The numbers behind it

Delivered where the ship actually is

For Cunard Line, Royal Caribbean, Norwegian Cruise Line, Viking Ocean and Viking River, Stena Line, DFDS, TUI Cruises, Silversea, Seabourn, SeaDream Yacht Club, Scenic, Windstar, Go Nordic Cruiseline, Star Cruises, Radisson Seven Seas, V-Ships and Birka, among others.

23

Newbuilds at the yard

We are specified in before the ship is delivered. The strongest argument for a line building new.

16

In planned dock

We slot into planned dock periods and refit planning, at a fixed unit price.

12

In full service

We work while the ship sails. The claim we use most — here is the proof.

Fiber ProTector on board

How we work on the ship

Real treatments from our cruise projects, from buffet to cabin.

Impregnation of velour chairs in a restaurant beneath gold chandeliers
Treating leather in a passenger cabin
Impregnation of lounge furniture with an ocean view
Treating leather chairs in fine dining beneath a crystal chandelier
Impregnation of a lounge ottoman at sunset
Impregnation of orange velour chairs in a cruise ship bar
Protecting a sofa on a sun terrace at the yard
Treating chairs in the on-board casino
Buffet restaurant with carpets and furniture ready for treatment
Protect · Preserve · Partner

Three services that cover
the ship's entire life cycle

Protect

Impregnation from day one

On a newbuild, every textile is completely clean and completely vulnerable. On a ship in service, the same vulnerability returns after every deep clean. We wrap an invisible, molecular protection around every fibre, so liquid, grease and dirt bead off instead of soaking in.

Vis merVis mindre
  • Applied on newbuilds at the yard — Meyer Werft, Fincantieri and others
  • Applied on existing vessels during operation or in dock
  • Lasts up to 5 years and gives the textiles up to 50% longer life
  • The area can be back in use within the same shift
Preserve

Deep cleaning and restoration

When the lobby sofa has seen better days, or the atrium carpet has lost its colour, we come on board and reset. The fibres are opened, salt and grease are washed out, and the colours are refreshed — as close to new as physically possible, without taking the ship out of service.

Vis merVis mindre
  • We work during crossings, at the quay between calls, or in dock
  • Experienced technicians with equipment dimensioned for the marine environment
  • After a deep clean, we always recommend re-impregnation
  • We disturb neither the guests, the operation nor the crew on board
Partner

Partnership over time

The greatest value lies in the predictability. We sign fleet-wide framework agreements, deliver documentation per ship, and train the crew in daily stain handling. That makes textile protection part of how the fleet is run, not a service ordered ad hoc.

Vis merVis mindre
  • Framework agreements with fixed unit pricing across the fleet
  • The same standard in Scandinavia and internationally
  • Crew training included — warm water and a cloth, no chemicals
  • Traceability and documentation for classification societies, insurers and refits

You are not buying cleaning — you are buying lifespan for the interior

The right maintenance is the difference between a mid-life recover in year 8, or running the same textile to year 15.

What the line buys
Up to 50% longer life on seat covers, sofas and carpets — and fewer mid-life recovers.
Lower refit costs at every dock period, and a better documented life-cycle cost in procurement.
A contribution to Scope 3 reporting — and higher residual value at disposal or transfer.

That is the difference between an operating cost and an investment.

RESULTS

The difference is clear

Drag the slider to see how textiles and furniture can take on a cleaner, better-kept look after treatment.

After treatment – even, clean light carpet Before treatment – light lobby carpet with shadowing and walk lines
FØR
ETTER

Carpet cleaning and protection

Carpets in atriums, corridors and public areas quickly show the effects of traffic, the salt air and round-the-clock operation. Thorough cleaning combined with protection makes them easier for the crew to maintain.

  • Removes even the most stubborn stains
  • Restores colours and texture
  • Extends the carpet's lifespan

Leather furniture cleaning and protection

Leather needs the right treatment to stay looking good over time. We treat leather furniture with dedicated formulas that preserve and extend the life of your leather interiors.

  • Removes old stains and discolouration
  • Protects against future spills and wear
  • Gives leather furniture a clean, inviting look
After treatment – clean and even red leather seat Before treatment – red leather seat with smudges and ingrained dirt
FØR
ETTER
After treatment – clean turquoise chair Before treatment – turquoise chair with a stain on the seat
FØR
ETTER

Chair cleaning and textile protection

We restore the chair to as close to new condition as possible, while protecting it against future stains and damage.

  • Removes even the most stubborn stains
  • Provides long-lasting protection against new dirt
  • Significantly extends the chair's lifespan
For procurement & finance

Impregnation is an investment, not an operating expense

If this needs to go to finance, here is the argument — short, clear and ready to send.

Argument til økonomi
For procurement and finance: capital improvement vs operating expense
Vis detaljer +

The difference between our two services

There is an important accounting difference between the two services we deliver, and that difference directly affects how the cost can be treated in your budget.

Impregnation gives the seat, the sofa or the carpet on board a property it did not have before. An untreated surface has no protection against liquid and dirt. After Fiber ProTector treatment, that same surface has a new and lasting property: liquid beads off, dirt does not soak in, and the textile's lifespan is extended by up to 50% — provided the maintenance programme is followed.

In accounting terms this is a capital improvement, not maintenance. Under current accounting principles and generally accepted accounting practice, such improvements can be capitalised and depreciated.

Deep cleaning on its own, by contrast, is maintenance. Deep cleaning restores a condition that existed before, and must as a rule be expensed directly as an operating cost.

Deep cleaning only Deep cleaning + impregnation
Accounting treatment Operating cost (maintenance) Capital improvement (can be capitalised)
Impact on the operating budget Full cost in year 1 Spread across the depreciation period
Effect on textile lifespan No lasting extension Up to 50% longer + framework agreement
Need for re-treatment Annually or more often Every 3–5 years
Life-cycle cost (LCC) over the ship's lifetime Higher Lower
Refit budget (interior replacement) Predictably high Significantly reduced

The final accounting assessment is made by your organisation's own finance department, in line with applicable accounting legislation and the relevant rules for your sector.

Benefits

Fiber ProTector-treated ship interiors are:

Easier to clean

Stains come off with warm water and a cloth, no chemicals needed. Daily cleaning is up to 50% faster.

Better for the indoor climate

Less build-up of dust and particles in the fibres, and less strain on the ventilation system.

Resistant to UV

Reduced sun fading and colour loss over time. Colours stay fresh, even in rooms with plenty of daylight.

Hard-wearing

Reduced surface friction means less fibre breakdown from daily use and cleaning.

Longer lifespan

Up to 50% longer lifespan for textiles and carpets. The need for deep cleaning is postponed by up to 75%.

A documented environmental choice

Water-based and PFAS-free. WoolSafe Approved, BREEAM Exemplary and Nordic Swan Ecolabelled cleaning product.

PFAS-free and BREEAM Exemplary

Verified by Eurofins and documented in five countries. Ready for international inspections.

How it works

From assessment to finished

Step one

Free assessment

We assess the scope and usage patterns — on board where practical, or via drawings and documentation in advance.

Step two

Planned around the route

We adapt to the ship's schedule, not the other way round. On board during crossings, at the quay between calls, or in dock.

Step three

Professional execution

Experienced technicians with equipment dimensioned for the marine environment. We travel internationally and work with local partners where needed.

Step four

Report and training

A treatment report per ship and per area. We train the crew in daily stain handling — warm water and a cloth, no chemicals.

Fiber ProTector technician impregnating chairs in a cruise ship restaurant
CRUISE & FERRIES

Why shipping companies choose Fiber ProTector

A ship can’t take three days off for maintenance. We work during operation, at the quay between calls, or in dock — on newbuilds or ships in service. Framework agreements cover the whole fleet at a fixed unit price wherever the vessel is, and the crew is trained in daily stain handling before we leave.

  • We work on board during operation, at the quay or in dock
  • We reset first and impregnate afterwards
  • Framework agreements with fixed unit pricing across the fleet
  • The crew is trained in daily stain handling
  • 49 vessels delivered for 18 shipping lines since 1995
Customer testimonials

What our customers say

Excerpts from reference letters and recommendations from customers in this industry.

See more references

The investment that we have made in Fiber ProTector's services has been returned in the extension of the lifespan of our interiors and finishes, and in the reduced workload for our crew.

Andy Watkins

Commercial Experience Manager, Eastern Channel & Irish Routes · DFDS A/S

United Kingdom

Fiber ProTector is a professional, dedicated, and highly competent partner whom we can warmly recommend to others in the industry.

Kim Heiberg / René Juul

EVP Head of Go Nordic Cruiseline / Commercial Head Nordic Crown · Go Nordic Cruiseline (Gotlandsbolaget)

July 2025

Fiber ProTector technician heading towards Norwegian Luna in dock
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