Hotels & hospitality

When the guest checks out, the stain stays behind

You never see the guest spill the coffee, but the stain is there the next morning. We've delivered carpet cleaning for hotels across the Nordics since 1995, and spills never become permanent stains.

Carpet cleaning for hotels: modern hotel lobby with soft furnishings

We work with

Scandic Strawberry Radisson Thon ESS Heimr
We work with Scandic Strawberry Radisson Thon ESS Heimr
We understand your reality

You don't sell rooms, you sell the feeling of being looked after

You never see the spill when it happens. You see the stain the next morning.

A guest rarely remembers the square metres. The guest remembers whether the bed linen felt clean, whether the lobby smelled fresh, whether the chair in the breakfast room looked like someone cared about it. The review isn't written about the building — it's written about the feeling of being looked after.

Your interiors are what the guest touches. They're the physical part of the promise you make.

Hotel lobby with copper fireplace, blue velour chairs and velvet sofa
The problem

You only see half of the brutal hotel routine

What you see is the end result: a chair with the shadow of a stain, a carpet that has lost its colour along the walking lines, a sofa that "just looks tired". What you don't see are all the small spills that were never reported or wiped up in time, and that have now soaked deep into the fibres.

01
Restaurant, bar and breakfast room where food and drink are part of the product.
02
Lobby and public areas where first impressions are formed and the traffic never stops.
03
Rooms and suites where every stain means a complaint or an apology.
04
Meeting and conference rooms where the carpet is often older than both the manager and the chairs.
Modern hotel lobby with soft furnishings Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects Stains and wear on textiles — from real projects
The solution

Textile protection and carpet cleaning for hotels

Impregnation protects from day one, carpet cleaning for hotels resets when it's needed, and UpCycle® brings back what is worn. Three services that cover the textile's entire life cycle.

Impregnation of sofas and carpets: water droplets beading on treated textile
Textile protection

Protection before the spill happens

An invisible molecular layer around every fibre. Spills bead on the surface and wipe up before they become stains. Lasts up to 5 years — up to 50% longer life.

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  • WoolSafe Approved and BREEAM Exemplary, verified by Eurofins
  • Water-based and PFAS-free — safe for guests, staff and indoor air
  • Invisible: changes neither the look, colour nor feel of the fabric
  • Ready for use again after 4–6 hours
Carpet cleaning and deep cleaning: technician deep cleaning a carpet
Deep cleaning

We reset worn interiors

Grey, stained or tired textiles are restored to as close to new as possible. Fresh colours, a clean look and fibres cleaned right down to the base.

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  • Fresh colours and a clean look
  • Removes stains that have been there for years
  • Should be followed by re-impregnation
  • No new deep clean needed for around three years
Restoration instead of replacement
UpCycle®

Restoration instead of replacement

Furniture too worn for deep cleaning and too good to discard, we restore. It comes back with fresh colours and a near-new look.

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  • The furniture that is neither new nor broken
  • Back to the same customer or on to a new one
  • Extends the lifetime instead of replacing
  • Send us a photo and we will assess the piece
VIDEO

See it on video

This is what the cleaning and impregnation look like in practice — three short clips from technicians on the job.

Carpet cleaning

Before and after treatment

Upholstery cleaning

Thorough deep cleaning

Impregnation

Protection that lasts

Why us

We know Nordic hotels
from the inside

Since 1995 we've worked with most of the major Nordic chains: Scandic, Strawberry, Radisson, Thon, ESS and Heimr, alongside independent hotels. When a new hotel opens, we're often there from day one. The technicians who deliver carpet cleaning for hotels are certified to IICRC and WoolSafe standards, and you can read more about our textile protection and deep cleaning services.

Certifications that matter to you

Read more about our certifications
WoolSafe Approved Service Provider
WoolSafe Service Provider Safe on wool and wool blends. The textile's warranty remains intact.
IICRC Certified
IICRC certified Internationally recognised professional certification for cleaning and restoration.
Eco-Lighthouse
Eco-Lighthouse certified Norway's most widely used environmental certification — covering the whole operation, not just the product.
Nordic Swan Ecolabel
PFAS-free and Swan Ecolabelled No per- or polyfluorinated substances in the impregnation. Our cleaning agent carries the Nordic Swan Ecolabel.
The Fiber ProTector emblem
Norwegian manufacturer since 1995 In-house development and production. A short path from issue to fix.
Fiber ProTector at the hotel

How we work in hotels

Carpet cleaning for hotels in practice: real treatments from suites, lobbies, restaurants and conference rooms across Norway and Scandinavia.

Premium suite with sea view — treated velour sofa and curtains
Hotel lobby with blue velour chairs and boucle sofas under copper lamps
Lobby lounge with boucle chairs and patterned carpet
Hotel lobby with copper fireplace, blue velour chairs and velvet sofa
Lounge corner with chess table, grey and blue boucle chairs
Lobby seating groups in green and navy textile
Suite lounge with navy velour sofa and boucle chairs
Restaurant overlooking the harbour — designer chairs in pastel colours
Suite bed with green headboard and velvet cushions
Suite lounge with teal velour sofas and palm-patterned chairs
Marble bar lounge with curved velour sofa and crocodile-skin ottomans
Suite dining room with gold chandelier and blue velour chairs
Bar lounge with brown leather chesterfield sofa and velour ottomans
Suite with sea view — velvet sofa and curtains
Conference room with blue velour chairs and carpet
Restaurant at dusk — protected seating section in golden light
RESULTS

The difference is clear

Drag the slider to see how textiles and furniture can take on a cleaner, better-kept look after treatment.

After treatment – clean chevron carpet Stains and wear on textiles — from real projects
FØR
ETTER

Carpet cleaning and protection

Carpets in lobbies, corridors and restaurants quickly show the effects of traffic. Thorough cleaning combined with protection makes them easier to maintain and gives a smarter overall impression.

  • Removes even the most stubborn stains
  • Restores colours and texture
  • Extends the carpet's lifespan

Leather furniture cleaning and protection

Leather needs the right treatment to stay looking good over time. We treat leather furniture with dedicated formulas that preserve and extend the life of your leather interiors.

  • Removes old stains and discolouration
  • Protects against future spills and wear
  • Gives leather furniture a clean, inviting look
After treatment — smooth, well-preserved leather chair Before treatment — worn leather with cracks and discolouration
FØR
ETTER
After treatment – clean turquoise chair Before treatment – turquoise chair with a stain on the seat
FØR
ETTER

Chair cleaning and textile protection

We restore the chair to as close to new condition as possible, while protecting it against future stains and damage.

  • Removes even the most stubborn stains
  • Provides long-lasting protection against new dirt
  • Significantly extends the chair's lifespan
Benefits

Fiber ProTector-treated hotel interiors are:

Easier to clean

Stains come off with warm water and a cloth, no chemicals needed. Daily cleaning is up to 50% faster.

Better for the indoor climate

Less build-up of dust and particles in the fibres, and less strain on the ventilation system.

Resistant to UV

Reduced sun fading and colour loss over time. Colours stay fresh, even in rooms with plenty of daylight.

Hard-wearing

Reduced surface friction means less fibre breakdown from daily use and cleaning.

Longer lifespan

Up to 50% longer lifespan for textiles and carpets. The need for deep cleaning is postponed by up to 75%.

A documented environmental choice

Water-based and PFAS-free. WoolSafe Approved, BREEAM Exemplary and Nordic Swan Ecolabelled cleaning product.

How it works

From assessment to finished

Step one

Free assessment

We evaluate your textiles and how they're used, and give you a concrete quote tailored to your operation.

Step two

Planning

We go through the job with you and agree when the work takes place. Your operation comes first.

Step three

Professional execution

Experienced, certified technicians with the right equipment. We move furniture where needed and put everything back afterwards.

Step four

Follow-up

We plan the next deep clean and impregnation together with you. No surprises, just predictable operations.

 
1995
Norwegian manufacturer since
 
3,000 +
Hotel rooms annually
 
100 k m²
Carpets annually
 
5 years
Protection, normal use
Elegant hotel lounge with soft upholstered furniture and carpet
HOTELS & HOSPITALITY

Why hotels choose Fiber ProTector

Every business has its own rhythm. We plan the work together with you, around what suits your operation — and carry it out as agreed. No guest should notice we’ve been there, other than everything looking better. Housekeeping is trained before we leave, so your team can keep the interiors presentable day to day with warm water and a cloth.

  • We adapt to your operation
  • Housekeeping is trained on site
  • Five-year guarantee when we handle the periodic cleaning
  • Certified product and certified applicator
  • We’ve worked with most Nordic chains since 1995
Customer testimonials

What our customers say

Excerpts from reference letters and recommendations from customers in this industry.

See more references

We are very pleased with the result and can confidently recommend Fiber ProTector to other hotels and businesses looking for thorough, reliable cleaning of textiles and carpets.

Tore Espenes

General Manager, Hotel Norge by Scandic

Bergen

We are very pleased with both their deliveries and the effect of their impregnation, which keeps the interiors looking good and easy to maintain for a long time.

Randi Norheim

Project Manager, Hotel Continental

Oslo

I can definitely highly recommend their services to any hotel facility, to protect the value of their interiors.

Thomas Bauer

Area Director Procurement, Central & Southern Europe · Radisson Hotel Group

Frankfurt

We recommend Fiber ProTector to our hotels in Scandinavia. Fiber ProTector is a well recommended company.

Agneta Jaktland

Director of Quality Assurance, Scandinavia · BWH Hotel Group (Best Western)

Sundbyberg, Sweden

The result is excellent — the chairs are like new. I can only recommend Fiber ProTector.

Dion Maes

General Manager, 25hours Hotel Terminus Nord

Paris

We have been 100% satisfied with the results. I can recommend the use of Fiber ProTector to any establishment that would like to keep their carpets and upholstered furniture in perfect shape at all times.

Nuran Acar

Executive Housekeeper, Hilton Kuwait Resort

Kuwait

We can warmly recommend Fiber ProTector treatments to anyone that wants to keep their soft furnishings look good for a long period of time.

Damir Eskerica

Export Area Manager, Moroso SPA (furniture manufacturer)

London

Fiber ProTector technician impregnating carpet in a hotel corridor
GET IN TOUCH TODAY

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